Travelers trying to avoid hurricane-battered Kauai say they can’t get refunds

HONOLULU (HawaiiNewsNow) - Ever since Hurricane Lowell whipped through Kauai last week, residents in recovery mode have been asking visitors to stay away from the island . Some travelers said they are trying to respect locals’ wishes and cancel their upcoming trips to the Garden Isle , but vacation rental owners are refusing to refund their reservations. “They’re asking people not to come and interfere with the cleanup process and we want to respect that,” California resident Preston Lane, set to arrive on Kauai in October, said. Lisa Dietz of Montana added, “I would feel absolutely terrible to go and be staying in a VRBO while the next-door neighbor is completely struggling.” Both Lane and Dietz booked vacation rentals with VRBO, and both were told they cannot cancel and get back the thousands of dollars they already paid for the accommodations. “It’s definitely hard when you hear even the governor of Hawaii saying, you know, please reschedule, come back, go to a different island.

Missing media or need the complete publisher report? Open Hawaii News Now ↗